Shipping policy
Shipping and delivery
Vitality Nest currently accepts orders for delivery within the United States only. We work with suppliers who ship products directly to you. Delivery availability depends on the product, its supplier, and your US delivery address.
Check availability before ordering
Enter your delivery address at checkout to see the shipping options and charges available for the items in your bag. If no shipping method is shown, we cannot currently ship that selection to that address. You can request an email reply for help finding an alternative.
Shipping costs
Rates are shown at checkout before payment and may vary by supplier, order value, destination, and delivery service. Free shipping only applies when it is offered for your particular shipment at checkout. There is no storewide free-shipping threshold.
Delivery estimates and separate parcels
Any delivery estimate shown applies to the selected shipping service and is not a guaranteed arrival date unless expressly stated. Supplier processing, carrier delays, holidays, customs, and local delivery conditions can affect timing. Products from different suppliers may ship separately, have different delivery dates, and incur separate shipping charges. Tracking information is provided when it becomes available.
International orders
International delivery is not available at this time. We will update this policy when additional destinations are supported.
Address changes and delivery issues
Please check your delivery address carefully before ordering. If you need to correct it or report a delayed, damaged, missing, or incorrect delivery, request an email reply and include your order number. Address changes may not be possible after dispatch. We will work with the supplier and carrier to investigate delivery problems and provide the remedy required under applicable consumer law.
For return instructions, see our returns and refunds policy. Nothing in this shipping policy limits your statutory rights.